A few people experience sound issues with our applications, and so I figured I’d write a blog post to which I can refer people.
There are two extremely common reasons why people don’t hear sound:
1) They are on an iPhone and they have the silent switch turned on. The reason this can be so confusing is that the silent switch overrides the volume controls, and so even if the volume is all the way up, if the silent switch is on then we won’t play any sound.
2) They are on a 1st iPod touch, which has no speaker. Both generations iPhones and the 2nd generation iPod touch have speakers (though the 1st generation iPhone’s speaker is exceedingly quiet), but the original iPod touch does not. Sound still can be played, however, through headphones, computer speakers, a car stereo, etc.
While those are the two most common problems, there is on more that is common enough to write up. If you’re on a 1st generation iPod touch and are trying to listen to Shotgun Free or Shotgun Pro through some sort of output device (headphones, computer speakers, car stereo, etc.) there might be a setting you have to turn on to hear sounds. Namely, the setting is “Play sound effects through headphones” and it can be found at:
Settings -> General -> Sounds -> Sound Effects
So, I hope these tips are of help to people. If there are any sound issues that someone has found that don’t match one of these, we’d love to hear about them so we can try to figure them out with you.
Good article – I had the silent switch turned on – now fixed :-)